USPS Human Resources.
The United States Postal Service (USPS) is one of the largest employers in the United States, with well over 600,000 employees. This means that the company’s human resources department is responsible for managing employee services for a huge number of people all across the country.
One of the ways this responsibility has been optimised is through the LiteBlue online employee portal, which includes a ‘My HR’ section, serving as the main human resources website. However, there are also some topics where it may be necessary to contact a human resources specialist at the HR Shared Service Center (HRSSC).
Using the US Postal Services HR Website.
The USPS Human Resources website can be found at: https://liteblue.usps.gov/humanresources/home.shtml
It offers a range of different HR-related services for USPS employees, which are available 24 hours a day, seven days a week. This includes options to update personal information, find information about your career, and access details about your pay and the various employee benefits available to you.
Upon accessing the HR website, you will see the following options:
- – Change My Address:
- – Add/Change Beneficiary
- – Apply for a Job
- – Learn About EAP
- – See TSP Return Rates
- – Learn About Family Leave
- – Access ePayroll
- – Access eOPF
With this in mind, if your HR-related needs are covered by these options, the online platform is likely to be the best and most convenient option and you may not need to contact a HR specialist. To gain access to LiteBlue itself, you will require your Employee ID (found on your pay slips) and your self-service password.
What to Contact USPS HR Department For:
If you have a question that falls outside of these areas, it is best to call a HR specialist working at the HR Shared Service Center (HRSSC). In particular, it is recommended to contact the HR team if you have questions or concerns related to the following areas that cannot be addressed via the HR website:
- – Your Federal Employees Health Benefits
- – Your Federal Employees Group Life Insurance
- – Your Flexible Spending Account
- – Retirement / Separations / Voluntary Early Retirement
- – The Thrift Saving Plan (TSP)
- – Civilian and Military Buy Back
- – Employee Death Benefits
- – Your Beneficiary Designations
- – Military Leave
- – State and Local Tax
- – Form 50 Processing
- – Worksheets
However, you should contact your District Local Services, if you have a question about the areas listed below (ask your manager for the local phone numbers.
- eReassign / Transfers / Reinstatement
- eCareer
- Complement Management (Conversion Authorization, Employee Craft Changes, Seniority, Dual Appointments)
- Service Awards / Recognition
- Testing / Exams
- EAS Vacancies / Selection
- Local Hiring – Transitional Employees (TE), Rural, Postmaster Relief/Leave Replacements (PMR)
- Equal Employment Opportunity (EEO) / Freedom of Information Act (FOIA) / Congressional Inquiries, Subpoena / Attorney.
- Reduction In Force (RIF)
- Pay for Performance (PFP) / Performance Evaluation System (PES) – For EAS employees only
USPS HR Contact Information (HRSSC).
USPS HRSSC Phone Number:
If you do need to contact the HR Shared Service Center (HRSSC), simply call: 1-877-477-3273. You will need to select option 5 when prompted. The line is open from Monday to Friday, between the hours of 7 am ET and 8:30 pm ET.
If you are hearing impaired, you can use the TTD/TYY service instead by calling: 1-866-260-7507.
The USPS PostalEASE phone number is: 1-877-477-3273, choose option 1.
You must Employee Identification Number and USPS PIN available.
USPS HRSCC Mail Address:
If you would prefer to contact the HRSCC via mail in relation to benefits or compensation, the postal mail address is:
HRSSC, Benefits/Compensation, PO Box 970400, Greensboro NC 27497-0400
Similarly, if you would like to contact HRSCC via mail in relation to retirement or separations, the address is:
HRSSC, Retirements/Separations, PO Box 970500, Greensboro, NC 27497-0500
I need to get a copy of my letter of employment for my position…the acceptance letter, how do I get that?
I am an ex employee and I need a copy of my 2019 w2 for taxes. Where do I get them?
Did anyone ever answer your question? I need this information also. Thank you!
I need job verification letter for immigration purpose
I was a USPS employee from 2013 to 2016. How can I get copies of my start and finish SF-50 forms?
I’m in the same boat. According to the OPM website, you have to mail/fax a request. With COVID, the Civilian Records Department has been closed and just started to reopen in phases. I’ve been trying for 7 months to get my SF-50. Best of luck to you.
I need to change my health benefits back to self only. Not self plus 1. How do I change for being taken off my check each pay period?
Need my usps personal pin. Been 2 months and I have not received a pin.
Employed at the Dallas Texas distribution plant. Trying to relocate back home to Florida. Cannot reassign because I am a PSE employee. I was told that I have to reapply again. I reapplied to several cities in Florida. What’s the best way to transfer to Florida
All told, I have been SEVERAL HOURS on the phone, on hold, to try and try to speak to a person. In every instance, I am hung up on.
I NEED HELP. What do I do?
I am an ex employee and need copies of my check stubs for SSI. I can’t get onto liteblue and need them soon. Also can’t reach a live person as I am not a customer or a current employee. Help.
I need an extension for my FMLA case.
I am turning 65 in May and I am still going to work another year. When I applie for Medicare do I still have my blue Cross first and than Medicare second and do I just get Medicare A. Until I retire next year.
I am an employee for the USPS, I received a 1099-misc for 2020 taxes for an extremely large amount of money which i have no idea WHY. I never received any money other than what is on my W2. How do i resolve this issue? I called HR they told me to call accounting I called accounting and was told the issue will be sent up and to check my email for a response. The response says there may be confidential information that cannot be provided on the phone or through email. Why? You send me a 1099 with no information at all as to why…I need this resolved. what do i do?
Anyone know the new phone Number to Human Resources. The old one says it is no longer in service.
I need to get copies of my W-2s for my employment with the post office.
Trying too find my 401k.Can u point me in the right direction
Worked from 1985-2000
I need a copy of my W-2 for 2020. Can anyone tell me how I can do that, or how to get in touch with HR about it?
I applied for retirement benefits, and need to request the signed copy of form CMS-L564 for Medicare, but the system does not accept my employee number and Password.
Is there any way to contact them?
Thank you.
Have not received my check stubs or w2 and new password cannot be received through mail or email. Also cannot get live operator. What actions can I take legally or otherwise?
I would like to claim my retirement benefits I lost my job in 2009 so I’m not getting full benefits but I do have some in my retirement account and would like to know how to collect it.
I have had HUMANA family plan C75 before having retired on June30,2021 .On August 26,2021 the doctor office denied my daughter check in due to insurance inactive. why has HUMANA blocked my dependence
without permission. Please help me to get back family insurance plan C75 ,thank you
Does anyone actually help! My father passed away two weeks ago and retired from the USPS. I need to reach HR for my mother. Nobody answers the damn phone and if on hold with the automated system – it hangs up on you after a couple of hours
I had an application for the Annuitant Holiday Clerk Assistant submitted on August 16, 2021 for Lynchburg Va location. I haven’t been notified of an acknowledgement of application. I have the candidate ID number.
I worked for the post office this Nov 2020, December 2020 and I was told when hired I was a 360 employee, but after there holiday rush I was given a letter of termination date due to lack of work in the installation. So I left and went back to full time at my other job…. So now I can’t be rehired due to “abandonment” of shift. But I keep getting called back for jobs just to be told since you have abandonment of post I can’t be rehired….. And they still owe me money.
After4 days of Academy class went straight to pick up my first pay check January 7 at my post office somehow lost it. Can i still get paid? I have just sent up direct deposit .Please help
I am a USPS employee trying to get HR to resubmitt my Form 2089 enrollment information to my selected health insurance provider. It may look good on payrolls and HR end as being properly intact but it isn’t. I still have no insurance coverage. I’m still not in the health insurance providers system. What does it take for someone to resubmitt my enrollment information to the health insurance provider??
NEED IONFO ON LIFE IONSURANCE POLICY FROM RECENTLY DECEASED POSTAL EMPLOYEE. I AM HIS COUSIN AND AM ASKING IN BEHALVE OF HIS MOTHER. PLEASE TREPLY. TX
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